Maintenance & Support

Launch It. We'll Keep It Running.

Your website is a living asset — not a one-and-done project. We handle the updates, security, backups, and performance so you can focus on your business.

Choose a Plan
Website maintenance and support dashboard

99.9%

Uptime Guarantee

<2hr

Avg. Emergency Response

100+

Sites Under Active Management

24/7

Security & Uptime Monitoring

What's Covered

Everything your website needs to stay fast, secure, and performing at its best — handled by us.

Regular Updates

Platform updates, plugin patches, dependency upgrades, and content changes — applied promptly and tested thoroughly.

Security Monitoring

SSL management, malware scanning, vulnerability patching, and firewall monitoring to keep your site protected around the clock.

Backups & Recovery

Automated daily backups with offsite storage and one-click restoration. Your data is always safe and recoverable.

Performance Optimization

Page speed tuning, image optimization, caching, and Core Web Vitals monitoring to keep load times fast.

Uptime Monitoring

24/7 uptime checks with instant alerts. If something goes down, we know about it before you do — and we're already on it.

Priority Support

Direct access to our team for questions, quick edits, and troubleshooting. No ticket queues — just real, responsive support.

How Our Maintenance Works

A hands-off experience for you — a hands-on process for us. Here's what happens behind the scenes every month.

Site Health Check

We audit your site's speed, security, uptime, and functionality at the start of each cycle to catch issues early.

Updates & Patches

Software updates, security patches, and dependency upgrades are tested in staging before being deployed to your live site.

Content Changes

Need text updated, images swapped, or a new section added? Submit requests and we handle them within your plan's hours.

Performance Tuning

Image compression, caching, code optimization, and CDN configuration to keep your page speeds in the green.

Backup Verification

Automated backups run daily, and we periodically verify restoration to ensure your data is always recoverable.

Monthly Report

A clear summary of everything completed — uptime stats, speed metrics, security status, and work log — delivered to your inbox.

Maintenance Plans That Protect Your Investment

Predictable monthly pricing, no surprises. See our full plans for maintenance and support packages.

Why Maintenance Matters

An unmaintained website is a liability. Outdated software is the #1 cause of website hacks, and slow load times cost you customers every day.

  • 43% of cyberattacks target small businesses

    Regular patching and monitoring are your first line of defense.

  • A 1-second delay reduces conversions by 7%

    Ongoing performance tuning keeps your site fast and your revenue flowing.

  • Google penalizes slow, insecure sites

    Core Web Vitals and HTTPS directly impact your search rankings.

Website health monitoring dashboard

Frequently Asked Questions

Common questions about our maintenance and support plans.

Do I need a maintenance plan if Weddle Media built my site?
It's highly recommended. Even well-built sites need ongoing updates, security monitoring, and performance tuning. Think of it like a car — it still needs regular service even if it's brand new.
Can you maintain a site you didn't build?
Absolutely. We'll start with a thorough audit to understand your site's architecture, then bring it up to our standards before beginning regular maintenance.
What happens if my site goes down?
Our monitoring alerts us immediately. For Professional and Premium plans, we begin troubleshooting within minutes. Premium clients get a guaranteed <2hr emergency response window.
What counts as "content edits"?
Text changes, image swaps, adding new sections, updating pricing or team info, minor layout adjustments — essentially anything that doesn't require a full redesign or new feature development.
Can I upgrade or downgrade my plan?
Yes. Plans can be adjusted at any time with 30 days notice. If your needs change, we'll help you find the right fit.

Keep Your Website in Expert Hands

Tell us about your site and we'll recommend the right maintenance plan. No obligation — just a conversation about keeping your investment protected.